Shipping Information

We carefully pack every order to ensure your VALE sunglasses arrive safely and beautifully presented.

Processing Time

Orders are processed within 1–2 business days. During busy periods or new collection launches, processing times may be slightly longer.

Once your order has been dispatched, you'll receive a confirmation email with tracking details.

Australia Wide Shipping

We ship Australia-wide using trusted delivery partners.

Estimated delivery times:

• Standard Shipping: 3–7 business days
• Express Shipping: 1–3 business days

Delivery times are estimates only and may vary depending on your location.

International Shipping

We hope to offer international shipping soon. Stay tuned for updates.

Tracking Your Order

As soon as your order has been shipped, you'll receive an email with your tracking number so you can follow your delivery every step of the way.

Lost or Delayed Parcels

Once an order has been handed to the shipping carrier, delivery times are outside of our control. If your parcel appears delayed or has been lost, please contact us and we'll do our best to assist.

Questions?

If you have any questions about your order, we'd love to help.

Email us at hello@valesunglasses.com